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Good Pluba
Picture of Racey
Posted
When my computer crashed, everything was lost...Now I am trying to reinstall everything back on & have discovered that the CD to reinstall my digital camera is missing...I went online to Canon to see if I could download the software from their site, but don't fully understand if I have to install all the drivers that are available or even if this is what I am looking for...Can anyone help me...
 
Posts: 2706 | Location (City, State): Oklahoma | Registered: Sun April 27 2003Reply With QuoteEdit or Delete MessageReport This Post
<Jeffrey>
Posted
Okay, when you look for the driver, look up the specific type of digital camera you have, then go to Canon and look up the driver for that one. If you can't find one at canon, go to http://www.driverguide.com and join (it's free) and then they will send you a password in your email and you can go and look on there. They will generally have what you need if canon doesn't.
When you look for the driver, make sure it is compatible with your OS (windows 98, windows me, etc)--that's very important.
If you have windows me or xp, a lot of times your pc will find it for you. I can tell you how to do that if you let me know you have either of those OS's.
You will need to reinstall the driver for your camera. Now as for the software for the camera itself, if it's plug and play, you can (on some of them) just plug them into the pc and turn on the pc and see if it recognizes the camera. If it does, then you can have the pc look for the driver. If it doesn't, then you'll have to find one yourself.

If you have problems after trying my advice Wink
Then list your os and your device specs here and I will go and see if I can find your driver.

Also, for the actual software for the camera, if you need that, you might email or call canon and ask for a replacement copy of it. I can't guarantee you will get it, but it never hurts to ask.
Good luck and let me know if you need my help.
 
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Good Pluba
Picture of Racey
Posted Hide Post
Thanks Jeffery, I think I do...Ok I have Windows ME & the camera I need help on is a Canon A10...I went to their site, found what hopefully is the drivers, downloaded that, got that done & then this window pops up with I click on the file to unzip...So I did that...Evidently I don't have the plug & play thing, because the computer said it couldn't find the hardware for my camera & wanted to know where to look...Duh, now I'm lost...so, what do I do now?
 
Posts: 2706 | Location (City, State): Oklahoma | Registered: Sun April 27 2003Reply With QuoteEdit or Delete MessageReport This Post
Exceptional Pluba
Picture of AmPugs
Posted Hide Post
I think that the camera needs to be hooked to the computer [USB Cable?] That would be 'hardware' and you would probably have to say what port it's hooked to. That's a complete guess, but my daughter says it sounds about right.

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Posts: 5097 | Location (City, State): Oklahoma | Registered: Sun June 22 2003Reply With QuoteEdit or Delete MessageReport This Post
<Jeffrey>
Posted
Racey

go to this link:

http://www.driverscollection.com/?H=A10&By=Canon

find your driver, clik on details and on the next page it will have the download...that should do it

make sure your camera is plugged in or has good batteries, is connected to the pc, and is turned on (pc mode)
and then do the download and your pc should tell you what to do. If not, let me know and I'll tell you how to do it manually.
 
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<Jeffrey>
Posted
To update your hardware or device driver if it doesn't do it automatically with the download--which it should, but anyway, if not:
go to control panel
add new hardware
use hardware wizard
the wizard will do a search and try to find the device downloaded
If it doesn't work for some reason, you can download the device from that website onto a floppy disk and then install it that way as well

*install from floppy disk works with the hardward wizard too if it can't find the download*

*sometimes just updating your hardware will correct the problem if you have already downloaded the correct driver*
 
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